INTERNAL PROCESS AUDITOR (REMOTE)

About the Role KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance) , AMCs (Annual Maintenance Contracts) , and Building Insurances . The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization. Key Responsibilities • Internal Audit Coordination: Plan, schedule, and execute ISO 9001:2015 internal audits. • Compliance Monitoring: Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards. • Documentation & QMS Management: Maintain, update, and improve QMS documentation and SOPs. • Risk & Non-Conformity Management: Identify, escalate, and resolve risks and non-conformities through effective root cause analysis. • Reporting & Presentation: Prepare and present monthly audit reports, findings, and recommendations to management. • Continuous Improvement: Recommend improvements, follow up on corrective actions, and measure impact. • ISO Engagement & Training: Stay updated on ISO standards and deliver awareness sessions across teams. • Cost Management: Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency. Qualifications • Bachelor's degree in Quality Management, Engineering, Business Administration, or related field • Minimum 3 years of experience in internal auditing or quality management • ISO 9001:2015 Internal Auditor certification • Experience in facilities management, AMC/PPM operations, or insurance compliance Key Competencies • Strong problem-solving and analytical skills • Critical thinking and risk management • Exceptional attention to detail • Excellent communication and organizational abilities • Independence and self-motivation • Familiarity with continuous improvement practices • Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers