CLIENT SUCCESS REPRESENTATIVE

Position Overview AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up. We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills. Responsibilities • Work with warm leads supplied by the company • Schedule and conduct virtual client appointments • Ask thoughtful questions to identify client needs • Explain life, supplemental health, and accident insurance products • Provide timely follow-up and answer client questions • Build rapport and maintain professional client relationships • Maintain accurate records and organized communication • Attend training and participate in team development What We Offer • 100% remote position • Warm leads provided • Weekly paychecks • Unlimited earning potential • Medical premium reimbursement • Comprehensive online training • Daily coaching and mentorship • Performance incentive opportunities • No overhead costs • OPEIU Local 277 union representation • Long-term growth opportunity with a stable, 70-year organization Qualifications • Excellent communication and active-listening skills • Customer-focused, professional approach • Strong follow-up habits and attention to detail • Comfortable with online systems and virtual communication • Self-motivated and reliable • Able to work independently and within a team environment