VIRTUAL CLIENT SUPPORT REPRESENTATIVE

Position Overview AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options. This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work. Responsibilities • Connect with prospective clients using warm leads • Schedule virtual appointments and complete timely follow-up • Conduct needs-based reviews to identify client priorities • Explain available insurance products and benefits • Provide accurate, helpful information to clients • Build trust through professional and responsive communication • Maintain organized client documentation • Participate in ongoing training and mentorship programs What We Offer • 100% remote role • Company-provided warm leads • Weekly pay • Unlimited earning potential • Medical insurance premium reimbursement • Comprehensive virtual training • Daily leadership coaching and mentorship • Performance incentives • No overhead expenses • OPEIU Local 277 union representation • A stable, member-focused organization with 70 years of history Qualifications • Excellent communication and active-listening skills • Client-first and professional attitude • Strong attention to detail • Comfortable with online systems and virtual communication platforms • Dependable, organized, and self-motivated • Able to work independently and collaborate with a team