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LEAD, CLIENT PARTNERSHIPS- SUREEL

Wmg
Full-timelead
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Job description

What you'll do: • Own Sureel's most important rights-holder relationships , building trust with senior leaders and understanding their priorities, business models, and AI rights strategies. • Lead partners through pilots and implementations , coordinating testing, data reviews, product feedback, onboarding, and decision-making while keeping the relationship moving forward. • Understand how rights-holders use Sureel , where they see value, where they encounter friction, and what would make the platform more useful to them. • Bring partner needs into product development , translating rights-holder requirements and feedback into clear input for Product, Engineering, and AI. • Translate Sureel's attribution and payout models for partners , helping rights-holders understand what the data means and how it applies to their business. • Identify patterns across partner conversations , distinguishing individual requests from broader needs that should influence product, commercial strategy, or industry direction. • Help shape how Sureel works with rights-holders at scale , developing the approaches, processes, and tools needed as the partner network grows. • Own the quality of partner-facing data and reporting , ensuring attribution data and reports are accurate, consistent, and trusted. • Identify opportunities to deepen relationships , including new use cases, broader organizational or catalog participation, and increased platform adoption. • Represent Sureel in senior partner meetings and industry settings , including with Warner Music Group counterparts. • Prepare thoroughly for important partner conversations , bringing the right context, history, and background so discussions can move forward. • Work closely with leadership on client strategy , helping determine where Sureel should focus its time and attention across the partner network. • Help shape the client function as Sureel grows , including where additional resources, processes, or capabilities are needed. Who you are: • You have deep experience in music rights, metadata, and/or collective management . You understand splits, share pictures, the difference between composition and recording rights, and how CMOs and publishers pay their members. • You've built and managed senior relationships with rights-holders, clients, partners, or other industry stakeholders and know how to develop those relationships over time. • You understand how to turn what you learn from clients into useful input for product, business, and commercial decisions. • You're comfortable with data and technical detail. You can read a dataset, question the numbers, and explain them clearly to a non-technical partner. • You build trust quickly and can represent leadership, make judgment calls, and know when something needs their attention. • You communicate clearly and can stay calm in a fast-moving environment. • You can distinguish between an individual client's request and a broader market signal that should influence product, commercial strategy, or industry direction. • You are interested in the music industry and enjoy working in a small, collaborative, startup-paced team. We'd love it if you also had: • Experience working with artists, labels, publishers, CMOs/PROs, music-tech companies, metadata companies, or as a senior consultant to them. • Experience across client/QA, business operations, client relations, or strategic partnerships. • Involvement in industry metadata or rights standards initiatives. • Experience working directly with C-level executives on client strategy and translating senior conversations into action. • Curiosity about the music and entertainment landscape and AI's impact on creators. • Experience with Google Workspace, CRM and calendar tools, and expense systems such as Concur.

Skills

Google WorkspaceCRMConcur