HEAD OF DELIVERY

<h1>Head of Delivery</h1> <p><strong>Location:</strong> Remote (hub or hub-aligned locations preferred — San Diego, CA / St. Petersburg, FL / Huntsville, AL); regular travel to customer sites and PVM hubs <strong>Reports To:</strong> PVM Integrator (COO) <strong>Employment Type:</strong> Full-time <strong>Billable Target:</strong> ~40% as a delivering Echo across the portfolio</p> <hr> <h2>About PVM, Inc.</h2> <p>PVM is an SBA 8(a)-certified, Service-Disabled Veteran-Owned Small Business and Palantir USG Vanguard Partner delivering mission-critical federal IT services and consulting. Our teams are small, senior, and hands-on. Everything we do runs through five core values: <strong>No Jerks. Keep It Real. Mission and Outcome Obsessed. Own It. Better Together.</strong></p> <hr> <h2>The Opportunity</h2> <p>PVM's Head of Delivery is our highest technical authority — and still the best Echo (Mission Integrator) in the building. This seat owns what PVM builds and how well we build it: the mission-outcome method, the technical standard, the architecture, the Echo craft bar, and the technical relationship with Palantir.</p> <p>You're accountable for delivery outcomes across the company, but you don't personally run the day-to-day — staffing, utilization, and scheduling sit with Delivery Operations, which reports to you. You stay focused on where you create the most value: setting the technical bar, unsticking the hardest problems, and spending roughly 40% of your time hands-on building on live customer work.</p> <p>This is a leadership seat that never stopped building.</p> <hr> <h2>What You'll Own</h2> <ul> <li><strong>The mission-outcome method</strong> — define it, teach it, and make the call on whether a proposed outcome is real and buildable</li> <li><strong>The technical standard</strong> — ontology and data model design, build patterns, security posture, testing, and design review, written down so it doesn't live in one head</li> <li><strong>Super Echo capacity</strong> — stay billable at ~40%, dropping into live builds, workshops, or stalled outcomes to move them</li> <li><strong>The team</strong> — lead, manage, and hold accountable the Echo corps and Delivery Operations; own the technical hiring bar; hold Delivery Operations accountable without taking the work back</li> <li><strong>Palantir and customer credibility</strong> — be PVM's technical face to Palantir; advise customers; shape solutions alongside Growth</li> <li><strong>Replicable capability</strong> — document how PVM builds, create reusable accelerators, and develop hub-local technical leads</li> </ul> <hr> <h2>You'll Thrive Here If You</h2> <ul> <li>Still build — hands on keyboard, in a real customer environment, this year</li> <li>Can hold a technical bar under pressure, including telling a hiring manager no when a project is short</li> <li>Can lead, manage, and hold people accountable cleanly — praise, redirect, and hold someone to a standard in the same conversation</li> <li>Are credible with a general officer in the morning and in an ontology design session in the afternoon</li> <li>Fit PVM's values in your bones</li> </ul> <h2>Required Qualifications</h2> <ul> <li>10+ years in software, data, or forward-deployed engineering, with a track record of personally shipping systems into production</li> <li>3+ years leading technical teams, including direct people leadership over engineers — hiring, developing, and managing performance</li> <li>Hands-on Palantir experience (Foundry, Gotham, and/or AIP) or a directly comparable forward-deployed engineering model</li> <li>Demonstrated ownership of a technical standard across more than one team</li> <li>Executive presence with senior customer stakeholders</li> <li>Experience holding an operations or program-management function accountable through a direct report</li> <li>Willingness to carry a real billable delivery load (~40%) as a permanent feature of the seat</li> <li>U.S. citizenship; ability to obtain and hold a security clearance</li> </ul> <p><strong>Preferred:</strong> Prior Palantir Forward Deployed Engineer (FDE), Deployment Strategist, or partner-side delivery leadership; defense/intelligence/national security experience; active or recent clearance; experience with the Entrepreneurial Operating System (EOS), a business management framework built around quarterly goal-setting, weekly team meetings, and performance scorecards.</p> <hr> <h2>How to Apply</h2> <p>Send your résumé and a short note (one page or less) describing something hard you personally built and what it changed for the people who used it. We're not looking for a polished cover letter — we're looking for evidence you've built something that mattered.</p> <p><em>Pat V. Mack, Inc. · Service-Disabled Veteran-Owned Small Business · Palantir Vanguard Partner · We serve those who serve.</em></p>