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SALES RECEPTIONIST WITH HEATHCARE BACKGROUND

snappycx
Full-timemid
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Job description

Full-Time | Remote About the Role Our client is looking for a confident, professional, and customer-focused Sales Receptionist to join their healthcare team. The ideal candidate has healthcare/medical reception experience combined with strong sales and customer service skills . You should be comfortable handling patient calls, building rapport, following up with leads, overcoming objections, and converting inquiries into booked appointments. Key Responsibilities • Answer incoming patient calls professionally and promptly. • Schedule, reschedule, and cancel appointments. • Respond to patient inquiries and provide information about services. • Follow up with leads and prospective patients. • Convert inquiries and leads into scheduled appointments. • Build rapport and establish trust with patients. • Handle questions, concerns, and objections with empathy and confidence. • Maintain accurate patient and appointment records. • Provide excellent customer service throughout each interaction. • Support general reception and administrative tasks as needed. Requirements • Previous experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or similar role . • Experience in sales, lead conversion, or appointment setting . • Healthcare, medical, aesthetic, wellness, or dental experience is highly preferred. • Excellent spoken and written English. • Strong phone presence and communication skills. • Confident, persuasive, and comfortable handling objections. • Strong follow-up and organizational skills. • Empathetic and professional when handling patient interactions. • Ability to work independently in a remote environment. Ideal Candidate Our client is looking for someone who combines excellent patient service with strong sales ability and can confidently guide conversations toward successful appointment bookings. Work Arrangement: Full-Time | Remote