DIRECTOR OF PRODUCTION

Accountabilities • Develop and execute a comprehensive production strategy focused on improving transcript review, production quality, efficiency, scalability, and client service. • Identify data-driven opportunities to improve production workflows, quality standards, turnaround times, and operational performance. • Establish, communicate, and maintain policies, procedures, and operational standards related to transcript production and review. • Partner with Product and Engineering teams to implement automation, AI integrations, and technology-enabled workflows that increase production capacity and efficiency. • Evaluate and implement scalable labor and outsourcing models that support sustainable, cost-effective growth. • Lead, mentor, and coach Production Managers and support them in developing production assistants, associates, and team leads. • Manage managers effectively, providing strategic direction, performance guidance, and development opportunities across the organization. • Own production analytics and KPIs, using insights to identify performance gaps and drive progress against company objectives and key results. • Foster a culture of collaboration, accountability, operational excellence, and continuous improvement across the production organization. • Ensure production practices consistently meet quality, confidentiality, compliance, and industry standards. • Partner with leadership and cross-functional stakeholders to develop scalable internal and client-facing products, processes, and workflows. • Stay informed about legal codes, regulations, and compliance requirements affecting deposition transcripts across different jurisdictions. Requirements • 7+ years of production leadership experience within the court reporting industry, including demonstrated experience building and scaling transcript production teams. • Deep understanding of transcript production workflows, quality assurance processes, operational standards, and industry best practices. • Previous experience managing managers and successfully developing leaders who can build and lead high-performing teams. • Demonstrated experience scaling teams and operational models through different stages of organizational growth. • Experience implementing workflow automation, AI-enabled solutions, technology integrations, or other approaches designed to improve operational efficiency. • Familiarity with outsourced labor or scaled workforce models and their application to production operations. • Strong understanding of legal codes, regulations, and compliance requirements relevant to deposition transcripts across the United States. • Strong analytical capabilities, with experience using production data and KPIs to identify opportunities and drive measurable improvements. • Excellent leadership, communication, coaching, and stakeholder-management skills. • High ethical standards and demonstrated ability to handle confidential and sensitive information with discretion and integrity. • Strong organizational and problem-solving abilities, with the flexibility to adapt to shifting priorities in a fast-paced environment. • A technology-oriented, continuous-improvement mindset and the ability to translate operational challenges into scalable solutions. Benefits • Competitive salary: $140,000–$180,000. • Health, vision, and dental benefits with low-cost health plan options. • Wellness and mental health benefits for employees and their families. • Flexible paid time off to support work-life balance. • Equity opportunities that allow employees to share in long-term company success. • 401(k) plan to support long-term financial planning. • Remote work within the United States. • Home office setup to support an effective remote working environment. • Monthly internet and phone stipend to help cover remote-work expenses. • Opportunity to lead a nationwide production organization and shape scalable, technology-enabled operational practices. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1