BILINGUAL CUSTOMER SERVICE REP (FRENCH AND ENGLISH)

<ul><li>Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)</li><li>Scheduling &amp; confirming pick up's</li><li>Follow up on interline requested pick up's</li><li>Co-ordinating with other departments/terminals to ensure customers' requirements are being met</li><li>Assisting sales</li><li>This is a remote position reporting to the&#xa0;Head Office in Gore Bay</li><li>This is a Monday-Friday<strong>&#xa0;</strong>Shift from 10:30 AM to 7:00 PM EST</li></ul> <ul><li><p>Must be bilingual (Able to speak and write fluently in both English and French)</p></li><li><p>Professional writing &amp; phone skills</p></li><li><p>Ability to problem solve</p></li><li><p>Ability to work as a team &amp; individually</p></li><li><p>Excellent communication</p></li><li><p>Reliable</p></li></ul><p>This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.</p> <p>As a member of the Customer Service Team, you are also eligible for the following benefits:</p><ul><li><p>Profit Sharing</p></li><li><p>Benefits (including health and dental)</p></li><li><p>Opportunities for growth and advancement</p></li></ul>