GENERAL MANAGER

The Hive Careers is seeking an experienced and commercially driven General Manager to lead business operations, revenue growth, talent delivery and regional expansion. This is a senior, results-focused role responsible for translating strategic vision into strong commercial performance, operational excellence and scalable growth. Key Responsibilities • Drive overall business performance, including revenue, profitability and operational KPIs. • Lead sales, client acquisition, partnerships and market expansion. • Oversee staffing, recruitment, onboarding and workforce solutions delivery. • Manage key enterprise client relationships and support executive-level negotiations. • Build and lead high-performing teams across Sales, Operations, Delivery and Support. • Manage budgets, forecasts, margins and commercial performance. • Implement scalable processes, SOPs, dashboards and performance metrics. • Drive automation and effective use of CRM, ATS and technology platforms. • Partner closely with the Founder/CEO to execute strategic priorities. • Support expansion across Jamaica and the wider Caribbean. Required Experience • 8–12+ years in general management, operations, consulting, staffing, HR technology, B2B services or related areas. • Proven experience managing P&L and/or revenue targets. • Demonstrated success scaling teams, processes and revenue. • Strong commercial, financial and operational acumen. • Experience managing enterprise clients and senior stakeholders. • Staffing, outsourcing, consulting or workforce solutions experience preferred. • Caribbean or multi-country experience is an advantage. Who We're Looking For An execution-driven, commercially strong and results-oriented leader who thrives in a fast-growth environment and brings strong ownership, accountability and relationship-building skills.