HEALTHCARE BILLING SPECIALIST

Job Title: Healthcare Billing Specialist Position Type: Part-Time Working Hours: 11:00 AM - 3:00 PM Central Daylight Time, Monday - Friday Salary rate: $5-$6 Job Responsibilities: • Manage accounts receivable and follow up on outstanding insurance claims. • Track Explanation of Benefits (EOBs), claim statuses, payments, denials, and unresolved balances. • Accurately enter, review, and update claim information in SimplePractice. • Follow up with insurance carriers, including Cigna, UnitedHealthcare, Aetna, Blue Cross Blue Shield, and the Veterans Community Care Network. • Identify delayed, denied, underpaid, or unresolved claims and escalate issues as needed. • Maintain accurate documentation of claim follow-ups, payer responses, and required next steps. • Communicate regularly with the external billing team regarding claim submissions, payment delays, and billing concerns. • Troubleshoot claim issues and ensure appropriate follow-up actions are completed. • Monitor delayed claim submissions and unresolved billing concerns. • Provide proactive status updates to the client and relevant team members. • Has 1 year of prior experience with U.S. healthcare billing, accounts receivable, and insurance claim follow-up. • Hands-on experience using SimplePractice is required. • Strong knowledge of EOBs, claim statuses, denials, payments, and payer follow-up processes. • Experience communicating with major commercial insurance carriers. • Excellent attention to detail when entering claim information and monitoring payment statuses. • Strong organizational and time-management skills. • Consistent attendance, reliable follow-through, and the ability to meet deadlines. • Proactive in providing updates and escalating delayed, denied, or unresolved claims. • Able to work independently and manage multiple priorities with minimal supervision. • Knowledge of HIPAA regulations and secure handling of protected health information. • Comfortable managing a high-priority AR backlog that affects the practice’s cash flow. • Available during the agreed Central Time working hours and billing-team coordination windows. • Medical scribing experience is an advantage but not required. Basic Requirements • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. Technical Requirements • Computer: Reliable laptop or desktop computer. • Internet: Stable high-speed internet connection (minimum 25 Mbps). • Audio: Noise-canceling headset. • Video: Working webcam for virtual meetings. • Workspace: Quiet and professional work environment. • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.