LODGING RESERVATIONS COORDINATOR – REMOTE

Key Responsibilities • Research hotels, resorts, and lodging options according to client preferences, dates, and budgets • Assist clients in comparing available accommodations and reservation options • Coordinate lodging reservations and related booking details • Review reservation information for accuracy and completeness • Communicate confirmations, updates, and important information to clients • Assist with changes or questions related to existing reservations • Maintain organized records of client preferences and booking details • Utilize online reservation platforms and industry resources • Research property amenities, locations, and available services • Provide professional and responsive client support throughout the planning process • Follow established booking procedures and documentation requirements Qualifications • Strong written and verbal communication skills • Customer-service-oriented approach • Excellent organization and attention to detail • Comfortable researching and comparing options online • Ability to manage multiple client requests and follow up consistently • Comfortable working independently in a remote environment • Basic computer and internet proficiency • Willingness to learn reservation systems and booking procedures • Previous customer service, hospitality, reservations, or administrative experience is helpful but not required • Must be 18 years of age or older • Reliable computer and internet access