SENIOR BUSINESS ANALYST

Requirement • Facilitate effective communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations. • Elicit, document, and manage business requirements from product owners and stakeholders. • Translate requirements into well-defined user stories, acceptance criteria, and functional specifications in Jira/Confluence. • Facilitate backlog grooming, sprint planning, and stakeholder review sessions in collaboration with engineering and QA. • Conduct gap analyses and workflow mapping to identify process improvements on the BX platform. • Support UAT (user acceptance testing) planning, test script preparation, and stakeholder sign-off. • Produce clear documentation including BRDs, process flows, data dictionaries, and use case diagrams. • Engage in agile software development including daily stand-ups, sprint planning, team retrospectives, and governance activities. Responsibilities Experience/expertise in the following areas specified below: Elicit and document requirements from business and technical stakeholders in a software product environment Author user stories, acceptance criteria, BRDs, and process documentation to a high standard Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence Support UAT planning and execution, serving as a liaison between business and QA teams Must-Have Skills & Tools: Methodologies: Agile/Scrum Tools: Jira, Confluence Slack/Teams Deliverables: User stories, BRDs, process flow diagrams, data dictionaries, use cases Good to Have Skills: Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11) 3+ years of business analysis experience in a software product or professional services environment. Proven ability to communicate technical concepts clearly to non-technical audiences. Strong interpersonal and stakeholder management skills. English proficiency. Desired CBAP or equivalent business analysis certification. Familiarity with API concepts and ability to review technical specifications. Experience in a multi-vendor delivery model. Excellent problem-solving skills and a proactive attitude towards challenges. What is it like working for 3Pillar Global? Imagine a flexible work environment – whether it’s the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best. Our professional services model enables us to accelerate career growth and development opportunities – across projects, offerings, and industries. We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity – globally and locally. Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!