BIOPROCESSING ACCOUNT MANAGER

The primary role will be to sell an expanding portfolio of highly differentiable, high-value products and flexible solutions that address critical steps in the production of biologic drugs, gene therapy and cell therapy - to new and existing Biopharmaceutical customers. This role is responsible for strategic biopharmaceutical accounts management and drive both consumable and system-based business opportunities across the full bioprocess workflow.<div><h2>ESSENTIAL JOB FUNCTIONS</h2></div><ul><li>Develop sales strategies and sales plan in the assigned sales territory to drive growth and profitability.</li><li>Actively seeks leads and opportunities to build and manage a robust sales pipeline.</li><li>Promote and sell a portfolio of upstream, downstream, and single use products; be able to articulate key differentiators and value proposition of company products</li><li>Play an active role in driving market research, major customer projects, new product launches and new product development initiatives</li><li>Implementation of marketing plans within the assigned sales area (e.g., organization of road shows, seminars, promotions, development of sales collateral) in coordination with marketing team.</li><li>Ensure compliance of sales processes including recording and monitoring lead management, sales activities, and funnel management through SalesForce.com.</li><li>Establish and maintain Strategic Key Account relationships</li><li>Develop close collaboration with various internal stakeholders.</li><li>Provide accurate and timely sales reporting and forecasting in CRM system.</li><li>Maintain contact with key market infrastructure partners and identify new sales and business opportunities</li><li>Be the customer and market advocate to the internal organization</li><li>Interface with Business and Market Development to ensure that appropriate product, market, and competitive information is shared in an accurate and timely manner</li><li>Support the development of sales collateral</li><li>Provide Manufacturing and QA/QC operations with timely information to support forecasting, customer complaint handling and facility audits</li><li>Execute all aspects of field sales activity to include customer visits, technical presentations, laboratory demonstrations and quote negotiation.</li><li>Attend, manage and follow up on trade show activities to generate leads.</li><li>Involve or lead projects and assignments as part of the professional development opportunity.</li><li>Drive strategic system and consumable opportunities including filtration, TFF, chromatography and single-use technologies.</li><li>Support customer projects involving scale-up, technology transfer, validation, and commercial manufacturing activities.</li><li>Build and maintain strong relationships with key stakeholders across manufacturing, engineering, process development, procurement and QA teams.</li><li>Lead commercial discussions and coordination for large-scale capital equipment and strategic projects.</li><li>Identify competitive displacement opportunities and develop strategic account penetration plans.</li></ul><p></p><div><h2>QUALIFICATIONS</h2></div><p><b>Education, Training &amp; Experience</b></p><ul><li>A Bachelor’s degree or higher in a scientific (biology/biochemistry) or similar majors.</li><li>A minimum of 8 years of experience in the biopharmaceutical or life science industries.</li><li>A strong understanding of Cell Culture, Chromatography and Filtration is a priority. However, additional skills and understanding and Upstream and Downstream processing would also be beneficial</li><li>Proven successful sales track record and key account management experience</li><li>Experience managing major biopharmaceutical or CDMO accounts is preferred.</li><li>Experience with system business, single-use technologies, and process equipment is highly preferred.</li><li>Experience supporting complex customer projects, CDMO environments, and capital equipment opportunities is highly valued.</li></ul><p></p><p><b>Knowledge, Skill, and Ability</b></p><ul><li>Excellent analytical, forecasting and management skills</li><li>Professional, high motivation to succeed, focused and resourceful in problem solving.</li><li>Strong communication and presentation skills</li><li>Strong technical and business acumen.</li><li>Strong stakeholder management and influencing skills</li><li>Ability to prioritize and work independently to achieve defined goals</li><li>Ability to work well within a global, cross functional teams</li><li>Must be willing and able to work flexible hours to accommodate client schedules</li><li>Proficient in MS Office, and Salesforce.com</li><li>Proficient in English in listening, reading, writing, and speaking</li><li>Up to 80% domestic travel and occasionally travel internationally</li><li>Proven track record for &#43;5 million USD project completion.</li><li>Strong strategic account management capability with the ability to influence complex customer decision-making processes.</li><li>Ability to manage long sales-cycle opportunities and multi-functional customer projects.</li><li>Strong understanding of bioprocess manufacturing workflows from upstream to downstream operations.</li></ul>