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CUSTOMER SUPPORT REPRESENTATIVE - ITALIAN SPEAKER | ATHENS, GREECE

cross-border-talents-7
Full-timemid
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Job description

Looking to relocate or already based in Athens? This Customer Support Representative role might be worth a look. It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied. What you'd be doing: • Follow up on open cases rather than letting them sit • Contribute to a supportive, collaborative team environment • Flag recurring issues so they can be addressed at the source • Stay calm and clear with customers even when they're frustrated What we're looking for: • Some prior customer-facing experience is a plus, though not essential • Solid working English alongside your Italian • Comfortable communicating in Italian at a professional level • Fluent Italian, written and spoken Details: • Work model: Remote This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right. If you've read this far and you're curious, that's usually a good sign - apply.