DUTCH-SPEAKING INBOUND CUSTOMER SERVICE AGENT (M/F/D) – 100% REMOTE

Fashion meets conversation. We're looking for Dutch-speaking talents who love helping customers and creating great shopping experiences. What we offer • 100% remote – work from wherever you're most productive • pay-per-ticket model – your earnings scale with your output • fully remote training (5 days) before you go live • personal onboarding and support from day one • part of a growing international freelancer network • long-term collaboration with real development opportunities What you’ll do You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail: • Inbound calls and written customer communication (email/chat) in Dutch • order management, returns processing, and general customer inquiries • providing product information and shopping advice • accurate documentation of each case in the CRM system • close collaboration with your team and Team Lead