AI PLATFORM / SRE LEAD

Job Title: AI Platform / SRE Lead Location: Remote – USA Company Overview Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada. Project Description Our client is a leading enterprise organization transforming how healthcare data is made accessible, safely and reliably, at scale. We are seeking a senior AI Platform / SRE Lead to drive AI-enabled operational practices across distributed engineering teams, with a focus on reliability, automation, observability, production support, and the adoption of AI within DevOps and SRE processes. Key Responsibilities • Lead AI-enabled operations, reliability, automation, observability, and production support initiatives • Identify and guide AI use cases for incident management, monitoring, troubleshooting, and operational automation • Define operational standards, governance, and guardrails • Drive adoption of AI-enabled DevOps and SRE practices • Improve operational efficiency and reliability through automation and AI • Serve as a technical advisor and escalation point across multiple delivery pods Mandatory Skills • Strong background in SRE, DevOps, production operations, automation, and Forward Deployed Engineering (FDE) • Practical experience applying AI/GenAI to operational and client-specific use cases • Expertise in observability, monitoring, incident management, troubleshooting, and CI/CD • Experience establishing governance and guardrails, and serving as a senior technical escalation/advisory lead across multiple engineering pods • Experience implementing AI-assisted incident response, intelligent monitoring, automated troubleshooting, and AI-enabled DevOps solutions • Experience with FDE-led solution deployment and integration in complex enterprise environments Nice-to-Have Skills • Cloud platforms and Infrastructure as Code • Enterprise AI tools • Customer-facing technical delivery experience • Large-scale healthcare or regulated environment experience • Exceptional communication skills and a customer-service-oriented attitude Apply: Sagar@glinttechsolutions.com