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TECHNICAL CONTENT SUPPORT SPECIALIST

Emerging Travel Group
Full-timemid
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Job description

Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform. Job Responsibilities • Quickly identify and resolve technical issues that may arise during bookings; • Monitor the quality and accuracy of rate displays for platform users; • Work with the CRM system and internal admin panels to enter and update information; • Achieve established KPIs (monthly bonus based on performance). • Ability to quickly switch between tasks and handle several assignments in parallel; • Excellent spelling and punctuation, strong computer literacy; • Confident PC user, experience with Google Docs; • Attention to detail, perseverance, and a high level of self-organization; • English language proficiency at Upper Intermediate level or higher. We offer you: • Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Skills

Google Docs