IT SPECIALIST - SYSTEMS & AUTOMATIONS

We're looking for an IT Specialist (System and Automation Team) to join our growing Systems & Automations team. This role is part builder, part problem-solver: you'll take messy manual workflows and turn them into clean, reliable automated systems that serve the entire organization. You won't be working in isolation. You'll be embedded in a sprint-based team that ships real solutions every two weeks, ranging from internal dashboards and reporting pipelines to AI-powered agents and process automation. TASKS: • Build and maintain automation systems using Google Apps Script as the primary development platform. • Integrate with APIs (ClickUp, Google Workspace, third-party services) to connect systems and move data where it needs to go. • Design and build lightweight web app interfaces (HTML/CSS/JS) for internal tools and dashboards. • Use Google Sheets as a data layer: structured tabs, formulas, and script-driven pipelines. • Translate non-technical requests from Operations, HR, Finance, and Leadership into working automated solutions. • Write clear documentation (SOPs, specs, system registries) so your work outlives you. • Participate in 2-week sprint cycles: grooming, building, testing, shipping, retro. • Maintain and improve existing systems (~20% of your time on maintenance). • Collaborate on AI agent development (ClickUp Super Agents, prompt engineering, automation logic). • Work with no-code/low-code tools to ship fast when full custom builds aren't warranted. REQUIRED QUALIFICATIONS: • Google Apps Script / JavaScript: Can write modular scripts, work with triggers, and build web apps. • REST API integration: Can read API docs, authenticate, parse JSON, and handle errors. • No-code/low-code tools: Experience with platforms like Zapier, Make, or native app automations. • AI fluency & Agentic AI: Comfortable using AI tools daily, understands prompting, and can configure or maintain AI agents. • CRM experience: Familiar with CRM platforms and how data flows through them (contacts, pipelines, automations). • Process thinking: Can look at a manual workflow and see the automation opportunity. • Self-directed work style: Comfortable with async communication, managing your own tickets, and shipping without hand-holding. • Willingness to learn fast: You don't need to know everything on day one, but you need to pick things up quickly and independently. PREFERRED QUALIFICATIONS: • Experience with ClickUp (task management, API, custom fields, automations). • Google Sheets (advanced): Understands Sheets as a data layer, not just a spreadsheet. • Experience building reporting dashboards or data visualization. • Understanding of webhooks and event-driven architecture. • Background in HIPAA-compliant environments or healthcare operations. • Familiarity with version control concepts and documentation-first development. • HTML / CSS for building internal UIs. MINIMUM SYSTEM REQUIREMENTS: • PRIMARY SYSTEM • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher • Computer Memory/RAM: 8.00 GB • Computer Operating System: At least Windows 11 64-bit or macOS Ventura • Headset: Any USB-type headset with noise-cancelling feature • Camera: Capable of a clear and crisp video output • BACK-UP SYSTEM • OPTION 1 (BACKUP SYSTEM): • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher • Computer Memory/RAM: 8.00 GB • Computer Operating System: at least Windows 11 64-bit or macOS Ventura • Headset: Any USB-type headset with noise-cancelling feature (Optional) • OPTION 2 (POWER SUPPLY - UPS): • Must be capable of powering your work station for at least 3 hours • Typically a device with 240Wh or higher will be sufficient • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) • PRIMARY INTERNET CONNECTION • DSL / Fiber Connection - Minimum of 100mb/s contracted • BACK-UP INTERNET CONNECTION • Minimum of 20mb/s (Cell) RECOMMENDED SYSTEM REQUIREMENTS • PRIMARY SYSTEM • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher • Computer Memory/RAM: 16.00 GB • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe • Headset: Any USB-type headset with noise-cancelling feature • Camera: Capable of a clear and crisp video output • BACK-UP SYSTEM • OPTION 1 (BACKUP SYSTEM): • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher • Computer Memory/RAM: 16.00 GB • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe • Headset: Any USB-type headset with noise-cancelling feature • Camera: Capable of a clear and crisp video output • OPTION 2 (POWER SUPPLY - UPS): • Must be capable of powering your work station for at least 3 hours • Typically a device with 240Wh or higher will be sufficient • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) • PRIMARY INTERNET CONNECTION • DSL / Fiber Connection - Minimum of 500mb/s contracted • BACK-UP INTERNET CONNECTION • Minimum of 20mb/s (Cell or wired) RATE AND REWARDS: • Starting Rate is $850 (USD) monthly • Employment Type: Independent Contractor • Free Training • Paid Time Offs • HMO Coverage • Optical Rewards • Performance-Based Increase • Permanent Work From Home