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100% REMOTE - IT DELIVERY LEAD - CONTRACT TO HIRE

erp
lead
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Job description

100% Remote role Contract to Hire role • Client's goal is to hire Full Time after a period of consulting Client HQ is in EST Per client requirements - Must be US Citizen or Green Card Holder status Overview: The IT Delivery Lead is responsible for driving the successful end-to-end delivery of policy administration and billing technology initiatives, with a focus on quality, timelines, and alignment with business goals. Duties and Responsibilities: • Coordinate the end-to-end delivery of technology initiatives across core platforms, including but not limited to policy administration and billing systems. • Support both implementation of new functionality (e.g., regulatory rollouts, platform enhancements) and ongoing system operations and maintenance. • Serve as a liaison between stakeholders, product owners, development teams, QA, and vendors to ensure shared understanding and execution of delivery goals. • Plan, track, and report on timelines, risks, dependencies, and milestones across teams. • Support environment readiness, data preparation, and deployment coordination. • Ensure adherence to enterprise architecture standards, security protocols, and regulatory requirements. • Identify and resolve delivery challenges to maintain momentum. • Maintain clear and accurate documentation throughout the delivery lifecycle. • Participate in continuous improvement and help scale delivery processes across platforms. • Contribute to other platform-related initiatives as business needs evolve. • Perform other duties as assigned. Requirements: • Bachelor's degree in Computer Science, Information Systems or related field; Master's degree • preferred. • 10+ years of experience in IT project/program delivery roles, with a least 3+ years in a delivery lead or IT program manager capacity. • Minimum 5 years' direct experience with P & C insurance industry systems. Qualifications/Skills: • Strong understanding of software development lifecycles (SDLC), Agile/Scrum, and/or SAFe methodologies. • Experience delivering systems in insurance domains such as: • Policy administration • Claims management • Billing and payments • Customer portals or CRM • Familiarity with core technologies used in insurance IT environments (e.g., Guidewire, Duck Creek, Salesforce, AWS/Azure, etc.) • Proficiency with delivery tools such as Jira, Confluence, MS Project, Azure DevOps, etc. • Strong communication and facilitation skills across business and technical audiences. • Proven ability to drive accountability across multiple teams and vendors. • Organized, proactive, and comfortable managing delivery in complex, regulated environments. • Ability to quickly assess challenges and remove roadblocks to keep initiatives on track. • Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook. • Desire to live Client's Core Values.

Skills

JiraConfluenceMS ProjectAzure DevOpsGuidewireDuck CreekSalesforceAWSAzureMicrosoft TeamsSharePointWordExcelOutlook